This position is incentive eligible.
Introduction
Do you want to join an organization that invests in you as an
Account Director? At HealthTrust, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
As the Account Director, you will serve as the primary executive liaison for HealthTrust members. You’ll work directly with them to drive savings, improve operational performance, and expand their use of HealthTrust’s solutions through the following:
- Building strong, professional relationships with member executives and act as their trusted advisor.
- Help members optimize performance by promoting standardization, eliminating waste, and leveraging HealthTrust contracts and services.
- Develop and execute a strategic account plan that identifies opportunities for financial and operational improvement.
- Use data and analytics to uncover key opportunities, present insights, and report savings results to your members.
- Coordinate internal HealthTrust resources to ensure members receive exceptional service—driving loyalty, retention, and advocacy.
Benefits
HealthTrust offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn More About Employee Benefits
Note: Eligibility for benefits may vary by location.
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Director Account like you to be a part of our team.
KEY RESPONSIBILITIES
Job Summary and Qualifications
- Formulates and leads as one point of contact for cross-business unit strategies and plans for member.
- Move strategic customers from current state to a trusted strategic partnership; formalize partnership through an agreement that is recognized across HealthTrust and the account.
- Meets member specific targets for organic growth, contract performance, compliance, conversions, PA renewal, savings and strategic objectives.
- Establishes productive, professional and consultative relationships with C-Suite and executive personnel throughout member organization, building credibility and trust through collaboration.
- Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary HealthTrust personnel.
- Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one to three year period that leads to a clear action plan for success.
- Coordinates the involvement of the vertical team (Specialists, Account Managers, Support Services, technical resources, operations management and leadership) to develop and articulate a strategic vision for member in order to meet account performance objectives and customers' expectations.
- Builds strategic partnerships with accounts to further advance company goals of revenue and margin enhancement.
- Establishes strong relationships with key internal Sourcing, Supply Chain, Clinical Resources and Finance within HealthTrust to become a Trusted Advisor
- Keeps the organization’s vision and values at the forefront of decision-making and action.
- May supervise staff assigned to support responsibilities for specific customers.
REQUIREMENTS:
EDUCATION
- Bachelor’s degree in business or management related field. Advanced degree preferred.
EXPERIENCE
- Minimum 5+ years of strategic account management experience managing large national and/or global brand relationships and at least 3+ years of market segment experience or successful record of accomplishment as a Strategic Account Manager (supply chain and healthcare industry preferred)
- Sales experience- prospecting, pipeline development, conversion
- Project management experience
- Experience working with data analysis and visualization tools, such as Microsoft PowerBI and Tableau
- Experience with Excel, Word, and PowerPoint.
- Salesforce CRM experience preferred
- Consulting experience a plus
TRAVEL
- The ability to travel extensively up to 75%, including overnight travel, is required for the role.
CERTIFICATE/LICENSE
- CMRP Preferred, FACHE Preferred
In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years. HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Director Account opening. Qualified candidates will be contacted for interviews.
Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
