Job Summary
The Part Returns/Shipping Coordinator is responsible for the management of inbound and outbound shipping logistics for the Lake Zurich Depot. Manage product complaint sample returns and spare part warranty returns. Support depot inventory management, Depot/Product Management projects, and other tasks as assigned.
Salary Range: $22.00 - $24.00 per hour based on experience
Final pay determinations will depend on various factors, including, but not limited to experience level, education, knowledge, skills, and abilities. Our benefits and programs are comprehensive and thoughtfully crafted to ensure our colleagues live healthy lives and have support when it matters most.
Responsibilities
Will manage all inbound receipts, decontamination of equipment and outbound shipments from the Depot Service Facility.
Manage the product complaint sample box shipment process (assemble complaint supplies and boxes, ship boxes to customer, track and document the shipment status through the various legs of the journey until delivered).
Manages the spare part warranty return process (validate warranty eligibility, coordinate returns, create FedEx labels and required documentation, track and document the return shipment status until delivered)
The Coordinator will create and distribute monthly status reports on return shipments. Manage inventory of product complaint sample boxes and supplies.
Support physical inventory audits of Depot inventory. Support Depot & Product Management projects, such as testing spare parts, process development and improvement activities, and other tasks as assigned.
Will update SAP Tasks appropriately.
Requirements:
Minimum 1 year of experience
Excellent organizational and communication skills
Strong computer skills with an emphasis on Excel, Word, and Outlook.
Ability to prioritize multiple projects and ensure compliance with regulations and standard operating procedures
Ability understand and follow technical documentation
Ability to work with cross functional teams and to interact effectively with peers, management, and customers
Self-starter able to successfully work independently and as part of a team
Ability to lift 35 lbs
General handheld tool knowledge
Experience in an FDA regulated work environment is a plus
SAP experience is a plus
Working knowledge of DHL, FEDEX, and UPS automated tracking systems is a plus
Additional Information
We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability, 401K with company contribution, and wellness program.
Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.
