Who We Are:
Managed Health Care Associates, Inc. (MHA) provides care communities access, solutions, and insights to help them run their businesses more effectively. Our members include post-acute providers across the care continuum, including long-term care, home infusion, specialty pharmacies, senior living, and other group living facilities. Our team of associates is passionate about our common mission of helping people age with grace and championing our core values of being Curious Learners, Selfless Advocates, and Relentless Finishers.
Who we’re looking for:
The Inside Sales Representative supports business growth by engaging current and prospective members through both outbound and inbound communications. Reporting to the Inside Sales Manager, this role focuses on promoting and selling medical and business product solutions within MHA’s Navigator and Long-Term Care (LTC) membership. The Inside Sales Representative leverages strong communication, organizational, and relationship-building skills to identify customer needs, generate qualified leads, and contribute to recurring revenue. This position plays a key role in executing sales strategies, maintaining accurate pipeline data, and ensuring a high-quality member experience.
What You’ll Be Doing:
Customer Engagement & Relationship Management
• Proactively contact current and prospective members by phone and email to promote and sell business and medical-surgical products and services.
• Build and maintain strong relationships quickly, establishing trust and rapport with members and stakeholders.
• Manage follow-up communication to keep leads engaged and progressing through the sales funnel.
• Support members through onboarding, including guidance on the affiliation process.
Sales Execution
• Identify sales opportunities and help drive conversions to meet monthly and quarterly sales targets.
• Follow the sales process from lead generation through close, leveraging CRM tools, reports, and dashboards.
• Proactively search for new business opportunities, by cross selling, engaging prospects, generating leads, and developing opportunities to expand revenue.
• Drive sales development initiatives, converting prospects into customers and contributing to pipeline growth.
Data Management & Reporting
• Maintain detailed and accurate records of calls, emails, and interactions in CRM systems.
• Analyze sales data and dashboards to identify trends, opportunities, and performance gaps.
• Provide regular reporting on activities and outcomes (calls made, leads generated, conversions achieved).
• Leverage data to inform sales strategy, prioritize high-value opportunities, and track performance against goals.
Collaboration & Cross-Functional Alignment
• Collaborate with business partners to align on prospect engagement and sales strategies.
• Perform additional sales-related duties and projects as assigned.
• Work closely with cross-functional teams to coordinate efforts, share insights, and optimize sales initiatives.
Competencies:
• Strong oral and written communication skills.
• Proficient computer skills.
• Effective interpersonal skills.
• Self-motivated and results-oriented.
What You’ll Bring to the Table:
• Bachelor’s degree required.
• Entry level 0-2 years of relevant experience in sales development roles (SDR)
• Working knowledge of sales concepts, sales processes and practices.
• Able to develop and maintain relationships with ease and effectiveness.
• Ability to handle routine issues independently and refer more complex matters to senior staff.
• Ability to uncover sales opportunities, engage prospects, and convert leads into measurable results.
• Excels at prospecting, cold outreach, and developing new client relationships to expand market share.
What’s Good to Know:
• Remote or on-site environment
• This role is eligible for a commission/incentive compensation bonus structure based on quota goal attainment.
Why Join MHA:
MHA continues to lead by providing purpose-driven and value-based solutions, which preserve the dignity and grace people deserve, regardless of age. Let us be the best place you’ll ever work!
Our associates enjoy the following benefits, and you can, too!
Staying Healthy
- Comprehensive medical, dental, vision and prescription plans with FSA/HSA options individual and family options
- Teledoc access
- Fitness Reimbursement
- Commuter Benefit Plan
- Access to an Employee Assistance Program (EAP)
Enjoying Time-Off
- Paid Time Off
- Your birthday is a day off and a floating holiday
- Paid Parental Leave
Planning for the Future
- 401K with a match
- Employee Stock Purchase Plan
- Life Insurance, short-term & long-term disability insurance
- Access to financial and legal advisors
- Perks and Benefits Discounts
Learning Continuously
- Tuition Reimbursement
- E-learning programs
- Ongoing Team Trainings
Making an Impact
- Paid volunteer time-off
- Donation matching
The Company
Managed Health Care Associates, Inc. (MHA) is a leading health care services and technology company that offers a growing portfolio of services and solutions to support the diverse and complex needs of the post-acute health care provider. MHA provides expertise in Group Purchasing, Managed Care and Payer Contracting, Reimbursement Management, Specialty Pharmacy Solutions, Pharmaceutical Data Analytics, Consultant Pharmacy Software and Legislative Advocacy. Through the delivery of innovative health care services and solutions, MHA helps members increase operational efficiency, maximize business growth, and provide optimum care for their patients.
Founded in 1989, MHA was purchased by Roper Technologies, Inc. in 2013. Roper Technologies is a constituent of the S&P 500, Fortune 1000. The Company operates market-leading businesses that design and develop vertical software and technology enabled products for a variety of niche markets. To learn more please visit www.mhainc.com.
Managed Health Care Associates, Inc. is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
