Join our Shields team today!
Shields Health Solutions is redefining patient care through specialty pharmacy. We’re hiring a Pharmacy Technician - Outreach Eligibility Specialist to support the growth of the specialty pharmacy program by identifying eligible patients, completing benefits investigations, and maintaining strict confidentiality.
What You’ll Do:
- Conduct benefits investigations using approved tools and pharmacy systems.
- Review medical records to confirm current medication needs.
- Document all findings clearly and accurately.
- Partner with team members to ensure high‑quality, coordinated patient care.
- Identify trends, solve problems, and contribute to process improvements.
- Maintain professionalism, confidentiality, and ongoing job knowledge.
- Perform other duties as needed.
What You’ll Get:
- Medical, dental, and vision insurance starting day one
- 401(k) with match, 4 weeks PTO, 10 paid holidays
- Paid parental leave, short-term disability, and professional development
- Access to employee resource groups and wellness programs
What You Need:
- State-registered (Louisiana) Pharmacy Technician; CPhT preferred
- 1+ years of experience as a pharmacy technician; High School Diploma or GED
- Strong communication, organization, and tech skills
- Empathy, integrity, and a team-first mindset
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