The HR Generalist (HRG) is responsible for providing HR support and services to managers and employees The HRG acts as a key point of contact for employee relations, coaching, training, and supporting key HR processes.
This is a hybrid role based in Houston, TX, requiring in-office presence 3 days per week. Candidates must be located in the Houston area or willing to relocate.
Essential Duties And Responsibilities
Coaching Managers and their teams:
- Providing day-to-day coaching to help managers problem solve.
- Giving feedback on leadership style and change management.
- Offer coaching on career development, performance improvement, and navigating company policies to help employees maximize their potential and maintain a positive work environment.
Employee Relations
- Coaching managers to address conflicts and build/execute resolution plans.
- Investigating employee complaints/grievances and developing recovery plans.
- Actively managing and educating the progressive discipline program.
Talent Planning
- Support talent acquisition team and processes to ensure strong new talent and provide guidance on compensation, equity and workforce planning.
- Coach managers on career paths and development plans for their top performers.
- Actively partner with managers to identify underperforming employees and develop strategies for improvement.
- Support annual performance and talent review processes.
Data & Analytics
- Leveraging people analytics and reporting techniques to support business KPI’s and HR audits.
Policy And Procedures
- Translating HR policies and procedures to meet business needs.
- Executing HR processes locally with a standardized approach.
Training Content Delivery
- Providing management and employee training.
- Supporting annual HR processes, such as performance reviews and calibration.
Employee Well-being
- Supporting the social and psychological well-being of employees.
- Helping to deliver programs and initiatives related to employee well-being.
Employee/Manager Services (may Be In Conjunction With HRBP)
- Partner with immigration attorneys to facilitate the visa’s, green cards, work permits, etc.
- Completion and processing of employee life cycle changes
- Pre-Employment testing adjudication
- Employee welcome emails
- Exit Interviews
- Manager support during terminations
Miscellaneous
- Represent the assigned client group in various forums and discussions, while also serving as the HR liaison in client management meetings.
- Champion and participate in ad hoc HR projects.
- Undertake other duties as assigned, based on organizational needs and priorities.
Supervisory Responsibilities
This role does not have specific supervisory responsibilities.
Skills
Business Acumen:
- Contribute to the development of HR policies and procedures in line with an organization’s objectives and goals.
- Identify and interpret external business trends and best practices and apply them in their day-to-day operations.
- Keeping the internal customers in mind while devising strategies for the business to enhance customer satisfaction while personalizing their experience.
Data Literacy
- Ability to use HR metrics, KPIs, scorecards, and dashboards to make informed decisions.
- Focused on creating business value by effectively using data.
People Advocacy
- A culture and workplace champion
- Providing mentorship and support to them while helping them resolve a variety of issues.
- Develop an inclusive organizational culture that is aligned with employees’ values and morals.
Risk Management
- Assessing potential risks and working to manage and eliminate them.
- Manage risks around improper employee management, inefficient recruitment practices, and illicit employee behavior to reduce operational costs and enhance the employer brand.
Workplace Optimization
- Identify and understand employee needs at the workplace, build a strong digital employee experience, and analyze staffing needs.
- Support building workplaces that boost efficiency and productivity while optimizing costs.
Competencies
- Communication (active listening and verbal communication)
- Interpersonal skills
- Conflict management
- Teamwork
- Accountability
- Collaborative
- Agility
- Decisiveness
- Resilience
- Ability to work independently, as well as in a team environment.
- Collaboration
Education, Certifications & Experience
- Bachelor’s degree in Human Resources, Business, or related field
- 3-5 years’ experience as an HR Generalist or in a similar HR role
- Active Human Resources certifications, preferred (PHR, SPHR, SHRM-CP, or SHRM-SCP)
- Proficient in HR policies, practices, and employment laws
Physical & Environmental Conditions
- The work primarily involves sedentary work requiring sitting, bending, stooping, kneeling, and standing.
- Able to move around an office environment, as necessary.
- Able to lift and carry up to 10 pounds.
- Able to look at a computer screen for prolonged periods and operate the computer keyboard, and other office equipment requiring repetitive hand movement.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
