Accounting Specialist

AnewHealth • Full-time • Ohio, United States, US • 1w ago

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.

Job Details

We are seeking a detail-oriented and motivated Accounting Specialist to join our team. This entry-level position focuses on accounts receivable and patient account reconciliation. The Patient Accounting Specialist will be responsible for reviewing and resolving outstanding balances, posting payments, and assisting with balance inquiries to ensure accurate account management and timely collections.

Responsibilities

Review and reconcile patient accounts, identifying and resolving discrepancies.
Post payments, adjustments, and refunds accurately to patient accounts.
Follow up on failed autopayments on outstanding balances to ensure timely collections.
Manage incoming and outgoing calls efficiently throughout the day to support our patient’s needs.
Respond to patient inquiries regarding account balances and payment status.
Enroll patients in Autopay and process Autopayments.
Process ACH payments.
Investigate and resolve account issues, including payment and refund reviews.
Maintain confidentiality and adhere to HIPAA regulations.
Collaborate with internal departments to ensure accurate account management.
Stay updated on PCI-DSS regulations and accounts receivable best practices.
Remove returned, unpaid payments from financial institutions and apply fees.

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.

Qualifications

These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

High school diploma or equivalent required; associate or bachelor’s degree in accounting, finance, or a related field preferred.

Experience

Prior experience in receivable accounts, medical billing, or healthcare administration is a plus but not required.

Skills & Abilities

Ability to operate in a fast-paced environment and multi-task.
Strong attention to detail and problem-solving skills.
Excellent communication and customer service abilities.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams).
Ability to work independently in a remote setting with strong time management skills.

Physicals/Mental Demands

This position is administrative in nature and will present physical demands requisite to a position requiring: hearing, seeing, sitting, standing, talking, and walking. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to commute to multiple site locations within assigned territory. May be necessary to work extended hours as needed.

Schedule

This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Travel

Travel may be required for special organization or department events, department team meetings, trade shows, conferences, and other client engagements.

AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.

AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.