Account Manager - Conversions

Omnicell • Full-time • Remote (New York, NY, US) • 17h ago

Why Join Omnicell?

At Omnicell, we are transforming medication management to create safer, more efficient healthcare systems. Our mission is to build the world’s first zero-error, fully automated medication management platform—and we need passionate, relationship-driven professionals to help us achieve it. As an Account Manager, you will be the trusted advisor for our customers, building long-term partnerships and driving growth through innovative solutions that improve patient care and operational performance.

What You’ll Do

As an Account Manager, you will lead strategic initiatives to strengthen customer relationships and expand Omnicell’s footprint within health systems. Your responsibilities include:

Collaborate
- Drive a collaborative account planning process with customers, setting mutual objectives, implementation targets, and critical milestones.
- Partner with internal teams—Sales Support, Marketing, Operations, IT, Finance, and Technical Support—to ensure customer requirements are met and coordinated effectively.
Inspire
- Deliver impactful presentations, product demonstrations, and site visits to showcase Omnicell’s solutions.
- Communicate Omnicell’s business strategy and value proposition to stakeholders at all levels.
Develop
- Create and execute account-specific business plans, providing regular updates on progress.
- Identify opportunities for cross-selling, upselling, and introducing new solutions to drive customer success.
Execute
- Achieve assigned goals for quota attainment, revenue growth, and account strategy execution.
- Negotiate and manage contract strategies to maximize customer value and retention.
Impact
- Serve as the primary liaison for assigned accounts, ensuring customer satisfaction and escalating issues when necessary.
- Monitor all activities across Omnicell teams to deliver seamless support and exceptional outcomes.

Who You Are

You are a strategic thinker and relationship builder with a passion for healthcare innovation. You bring:

Required Qualifications
- Bachelor’s degree OR high school diploma with equivalent experience.
- 3+ years of sales or consulting experience (5+ years without a degree).
Preferred Qualifications
- Familiarity with complex sales methodologies (e.g., Miller Heiman, Challenger).
- Experience negotiating hospital contracts and managing executive-level relationships.
- Strong financial acumen and ability to develop strategic account plans.
Core Competencies
- Advanced knowledge of acute care hospitals and health systems.
- Proven ability to influence without formal authority and lead cross-functional collaboration.
- Proficiency in MS Office and CRM tools (Salesforce preferred).
- Exceptional communication, negotiation, and problem-solving skills.

How You’ll Elevate At Omnicell

We live by our Elevate Behaviors:

Customer Focus: Anticipate needs and deliver solutions that create measurable impact.
Collaboration: Work within a customer-centric pod structure to maximize value.
Innovation: Think creatively to solve complex challenges and inspire new possibilities.
Accountability: Take ownership of outcomes and maintain the highest ethical standards.

Work Conditions

Environment: Independent work within a collaborative pod structure.
Travel: 50%+.
Physical Requirements: Sitting, standing, walking, keyboard use, and occasional lifting of demo equipment for trade shows.

Salary Information

This position will offer a base earning of 80K with a 125k Bonus Variable, and uncapped earning potential

A draw of $3,000 per month will be given for the first 6 months of employment.