For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.
Job Summary
The
Client Development Representative works in collaboration with the Research Models & Services (RMS) sales partners, customer service, and technical services teams. The role is responsible for gathering market intelligence, prospecting new leads and companies within the assigned Sales Team for RMS. Initially, the position will focus on internal collaboration with the opportunity to transition to more client-facing activities.
This is a remote-based position. Territory is the Mid-Atlantic. Must be able to work East Coast hours.
Key Responsibilities
- Maintain a cooperative relationship with the assigned sales team to optimize conversion from qualified opportunities and contacts.
- Work closely with cross-functional stakeholders including marketing, product management, project management, and operations within the assigned Sales Team.
- Perform extensive datamining using internal and external tools to identify new prospects, emerging biotechs, funding trends, and research focus areas.
- Gather data on market trends, competitive products, and analyze competitor activity.
- Gain knowledge of customer study needs and applications of Charles River products and services while continuously gathering account intelligence and identifying new sales opportunities through data-driven insights.
- Plan, develop, implement, and optimize sales opportunity campaigns.
- Collaborate with the extended selling team to position Charles River products and services for market growth or share takeaway.
- Maintain CRM database (Salesforce) with updates to sales campaigns, leads, and customer intelligence data.
- Assist with special projects and perform other duties as assigned.
- Position does not require customer-facing travel, but participation in sales meetings may be required.
Job Qualifications
- Bachelor’s degree in a science or technical field required. Animal Science, Veterinary Tech, Biology, Genetics, Molecular Biology, strongly preferred.
- 1-3 years of successful sales experience with a technical life science or research related field preferred. AALAS Certifications a plus.
- An equivalent combination of education and experience may be accepted as a satisfactory substitute.
- Demonstrated ability to quickly grasp and master highly technical concepts and articulate them well to others.
- Outstanding listening, verbal, presentation, and written communication skills.
- Strong interpersonal skills with the ability to communicate effectively with a wide range of customer personality types. Ability to work well with highly educated research scientist customers.
- Strong ability to identify customer needs and solutions using Charles River products and services.
- Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint)
- Experience working with Salesforce or a similar CRM database a plus.
- Strong business sense, instinct, and personal drive.
- Team goal oriented with a focus on achieving team sales performance metrics through personal contribution and teamwork
Compensation Data
The pay range for this position is $21.59/hr. - $31.99/hr. USD. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, and location.
About Corporate Functions
The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.
About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.
With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.
At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.
We’re committed to providing benefits that elevate your quality of life. Based on your position these may include: bonus/incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility.
Equal Employment Opportunity
Charles River is an equal opportunity employer and is committed to providing equal employment opportunities for all qualified applicants and employees without regard to race, color, sex, religion, national origin, ancestry, age, mental or physical disability, family status, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local laws.
It is unlawful in some states (including Massachusetts) to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.
For more information, please visit www.criver.com.
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