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Pharmacy Liaison – NY State
Location: Albany, New York
Employment Type: Full-Time
💡 About The Role
Are you ready to
make a real impact on patient care while growing your career with a
fast-growing leader in specialty pharmacy management services?
We’re looking for a
highly motivated, self-starter who thrives in a dynamic environment and is passionate about delivering
legendary patient care. As a Pharmacy Liaison, you’ll be the
bridge between patients, clinicians, and our internal Shields team, ensuring seamless medication management and adherence.
⭐ National Certification (CPhT) Preferred But Not Required
If you’re
results-oriented, detail-driven, and committed to excellence, this is your opportunity to shine!
✨ Why You’ll Love This Role
- 💊 Impact Lives: Help patients achieve better health outcomes every day.
- 🤝 Collaborate: Work closely with clinicians in specialty clinics.
- 🚀 Grow: Join a company that values innovation, teamwork, and professional development.
- 🏆 Be Valued: Your contributions matter—and will be recognized!
🔑 Key Responsibilities
- 🌟 Deliver legendary care through custom medication management services.
- 🏥 Work seamlessly with hospital clinicians—face-to-face and over the phone.
- 📚 Educate patients on how our pharmacy services enhance care and improve outcomes.
- 📈 Grow the specialty pharmacy’s patient population through proactive engagement.
- ✅ Ensure medication adherence with outbound check-ups and refill coordination.
- 📞 Answer, resolve, and triage inbound inquiries with empathy and professionalism.
- 💼 Assist with insurance issues, prior authorizations, and financial assistance programs.
- 🛠 Participate in process improvement initiatives to elevate patient care.
- 🔒 Maintain confidentiality and uphold the highest standards of integrity.
- 📊 Manage data, document accurately, and support operational excellence.
- 🌱 Stay current through education, networking, and professional development.
🛠 Skills & Traits
- Skills: Strong communication, independent judgment, Microsoft Office proficiency, quick learner, organizational excellence.
- Traits: Organized ✅ High-integrity ✅ Detail-oriented ✅ Empathetic ✅ Team player ✅
🎓 Experience & Education
- Licensure: CPhT strongly preferred.
- Experience: 2+ years required; 3–5 years preferred as a Pharmacy Technician.
- Education: High School Diploma or GED required.
🌟 Preferred Specialties
Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology is a plus!
🔥 Why Join Us?
- 🌍 Be part of a mission-driven organization transforming patient care.
- 💼 Enjoy career growth opportunities and ongoing training.
- ❤️ Make a real impact every single day.
Ready to take the next step? Apply today and become a vital part of our team!
This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. An employee in this position can expect a salary rate between $62,353.20 and $64,000.00 plus bonus pursuant to the terms of any bonus plan, if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.
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Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
