Brief Description
Directs and coordinates activities of wholesaler’s distribution warehouse by performing the following duties.
This role must demonstrate urgency, commitment and responsiveness to capitalize on opportunities with other company stakeholders and ongoing process improvements. Direct management of facility personnel including shipping, receiving, staffing, safety lead and supervisor. A focus on managing perpetual inventory and customer order accuracy while engaging with other department stakeholders is key to supporting the company’s growth, customer satisfaction and ongoing profitability. The DCM must be an effective leader and a good communicator. Additionally, this position is responsible for compliance with state and federal regulations including Drug Enforcement Agency and State Board of Pharmacy.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
- Reviews daily volume of inbound and outbound orders in order to plan work activities. Assigns associate activity to specific duties throughout the course of the day. Actively works with employees throughout the day as necessary to ensure the daily work is completed
- Looks for continuous improvements in both productivity and quality. Reports weekly and monthly distribution progress on performance goals, warehouse productivity, issues or concerns, and progress about on-going projects. Recommends new and improved policies, procedures and methods for operational improvements
- Capitalize on opportunities with urgency, commitment and responsiveness while support the customer and company needs
- Establishes, validates, and audits operational procedures and SOP’s of all warehouse departments to ensure compliance with warehouse practices
- Coordinates activities of distribution warehouse with sales and compliance departments to ensure customer satisfaction while maintaining efficiencies
- Directs reclamation of damaged merchandise. Coordinate the removal of expired/short-dated products from saleable inventory on a monthly basis and return product to vendors for credit or refund as required. Maintain files of correspondence with and records of status for returned goods
- Ensure that warehouse and equipment are well maintained and that housekeeping meets company, DEA, FDA and VAWD standards
- Perform annual review of staff against goals and objectives. Promotes the growth and succession planning of staff
- Maintain the controlled inventory in a secure manner in accordance with DEA and state regulations
- Approve invoices for payment from authorized supply vendors
- Primary contact for all building and property maintenance, opening/closing and alarm contact and other location related activities
- Coordinate with internal management and trains employees to ensure that safety and security measures are in place
- Maintain optimal levels of packaging and shipping materials for all warehouse activities and safety
- Additional duties, responsibilities and special projects as may be assigned from time to time
- Perform bi-annual reviews of the Supervisor’s performance against goals and objectives
- Promote the growth of the warehouse staff
Competencies
- Communication Proficiency.
- Technical Capacity.
- Personal Effectiveness/Credibility.
- Customer Service.
- Procurement Expertise.
- Relationship Management.
- Ethical Practice.
Supervisory Responsibility
This position manages warehouse personnel and is responsible for the overall direction, coordination and evaluation of the team.
Work Environment
While performing the duties of this job, the employee regularly works in an office setting.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.
Position Type/Expected Hours of Work
This is a full-time position. Standard days and hours of work are Monday through Friday, during day shift hours
Travel
Travel for this position may be required. However, is limited in nature
Required Education And Experience
- Bachelor’s degree in Supply Chain or related degree or equivalent combination of education
- Experience in pharmaceutical or related industry is preferred but not required
- Working knowledge of DEA compliance regulations a plus
- 8+ years progressive warehouse experience including pick pack and/or production operations environment
- Proven track record of maintaining accurate physical inventories of product
- Experience or working knowledge in an RF warehouse environment
- Good working knowledge of material handling flow and facility maintenance
- Excellent Microsoft Office and Excel Skills
- Good Communication Skills
- Excellent follow-up skills
- Good Math and problem-solving skills
Benefits
- Competitive Base Salary
- Performance-Based Incentive and Bonus Opportunities
- Comprehensive Health Benefits – Medical, Dental, Vision, Disability, and Ancillary products
- 401(k) Retirement Plan – With immediate vesting and a competitive company match
- Paid Time Off – Including vacation, parental leave and paid company holidays
- Employee Assistance Program (EAP) – Confidential support for employees and their families
- Professional Development Opportunities
- Employee Recognition and Service Award Programs
- Well-being and Work-Life Resources
#WeAreHealthDelivered
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
AvKARE/R&S Northeast is an E-Verify and Equal Opportunity Employer. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, genetic information, gender identity, national origin, citizenship status, disabled veteran or veteran of Vietnam era, or any legally recognized status entitled to protection under applicable federal and state local laws. #INDHP1
