Senior Market Researcher

Inovalon • Full-time • Bowie, MD, US • $95,800 - $119,700 / year • 1d ago

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Location: This position is a hybrid role based out of HQ Bowie, Maryland office. The current expectation is that we are in office two days each week (Tuesday-Wed), with extra additional days as required during the month.

Overview: The Senior Market Researcher will design, execute and analyze primary quantitative and qualitative research on customers, products, markets and competitors to inform Inovalon decisions about growth opportunities and competitive positioning. Recommends strategic and/or tactical actions based on research results. May supervise the work of other research consultants, analysts or vendors who may be assisting on projects.

Duties and Responsibilities:

Work cross-functionally to manage all aspects of research projects within the Market and Competitive Intelligence Research Program to better understand and improve the company’s competitive position.
Manage product-specific research programs to achieve continuous incremental improvement.
Support Inovalon departments to define research project scope and recommend best methodologies and questionnaire/interview guide design based on business and research objectives.
Resourcefully collect and analyze secondary and primary research data that support market/competitive opportunity, market trend, and competitive landscape assessment. Includes online surveys, conducting and analyzing in-depth interviews and/or utilizing competitive intelligence tools.
Distill and synthesize conclusions and communicate them clearly, accurately, and compellingly in PowerPoint presentations.
Proactively recommend research process improvements to increase efficiency and consistency of the Research and Competitive Insights function.
Maintain compliance with Inovalon’s policies, procedures, and mission statement.
Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.
Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company.

Job Requirements:

Minimum of 5-7 years of previous work experience in a Market Research or Competitive Intelligence role involving hands-on project work. Combination of corporate and vendor/ consulting side experience a plus.
Proven track record designing qualitative and quantitative research.
Previous experience and familiarity with quantitative and qualitative market research methodology, including questionnaire design, in-depth telephone interviewing, customer experience programs, win/loss studies and statistical analysis.
Exceptional analytical, verbal and written communication skills.
Experience working with cross functional staff, management, and senior executives.
Must be proficient at data analysis.
Previous research experience in healthcare or healthcare technology preferred.
A team player with a positive, ‘can-do’ attitude who brings creative thinking and high energy.
Facility/familiarity with SPSS, Q and online survey programming required.

Education:

Requires a Bachelor’s degree in Business, Statistics/Analytics, Marketing or related field. A Master’s degree is a plus.

Physical Demands and Work Environment:

Sedentary work (i.e., sitting for long periods of time).
Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.
Subject to inside environmental conditions.
Travel for this position will include less than 5% if necessary.

Inovalon Offers a Competitive Salary And Benefits Package

In addition to the base compensation, this position may be eligible for performance-based incentives.

The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That’s why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more.

Base Compensation Range

$95,800—$119,700 USD

This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)

If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.

By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.

Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.

To review the legal requirements, including all labor law posters, please visit this link

To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link