Automation Pharmacy Technician 4
The Automation Pharmacy Technician 4 will be responsible for maintaining all unit-dose medications required for daily dispensing from the Omnicell automated equipment. The Automation Pharmacy Technician 4 will prepare and maintain the Omnicell automated equipment for daily use, perform advanced equipment troubleshooting, maintain optimal medication inventory levels, review / maintain reports. Automation Pharmacy Technician 4 will engage with various levels of customer service by identifying and addressing any customer concerns and report to the Pharmacy Services Manager.
Responsibilities
- Perform return and restocking duties to optimize the customer’s use of automation.
- Monitor and maintain formulary inventory levels to ensure availability of medications for daily dispensing.
- Responsible for prescribed maintenance of automation products and reporting unresolved issues to the Technical Assistance Center (TAC).
- Recommend drugs to be added to automation products based on data usage, demand, and workflow.
- Perform daily and periodic cleaning of the equipment according to recommended best practices.
- Inspect robot cell daily for issues, wear and functionality.
- Resolve common system issues.
- Monitor trends to help determine root cause of issues.
- Maintain a high level of communication to ensure proactive, solution-oriented problem identification and resolution.
- Maintain high levels of customer satisfaction by aligning the Pharmacy Services program to provide customer-focused support emphasizing quality, professionalism and responsiveness.
- Conduct orientation and training and ensure completion of all required documents and compliance with all procedures and policies.
- Promote and optimize customer product ownership and satisfaction by serving as a skilled resource.
- Participates in planning processes by establishing personal goals to support quality improvement.
- Adheres to the general hospital standards to promote a co-operative work environment by utilizing communication skills, interpersonal relationships and team building.
- Comply with reasonable procedures, policies and guidelines established by the Customer facility.
- Maintain fiscal responsibility for work-related expenses associated with timekeeping and per diem employees.
- Maintain state and/or national credentialing to meet established guidelines.
- Must be available to travel to various customer or corporate
Required Knowledge And Skills
- Good organizational skills, accurate, reliable and efficient.
- Demonstrated customer-facing skills.
- Strong interpersonal, communications and problem-solving skills.
- Ability to work with mechanical equipment.
- Working knowledge of computer hardware, PC Windows.
Basic Qualifications
- High school diploma or GED
- Active National Pharmacy Technician Certificate (PTCB/NHA-CPhT or EXCPT)
- Active State Board of Pharmacy Technician License / Registration with the State of TN (if required)
- Knowledge / familiarity of pharmacy automation
- COV-19 vaccination
Preferred Knowledge And Skills
- Advanced Troubleshooting Skills with automation devices
- SME for Pharmacy Services department
- Working knowledge of pharmacy automation (1+ year preferred)
Work Conditions
- Location: Must be able to commute to work at this site at 1 Medical Park Blvd., Bristol, TN 37620.
- Shift(s): Must be able 1st / Day shift (may subject to change)
- Hospital Pharmacy Environment
- Capable of standing for several hours at a time.
- Potential exposure to hazardous drugs.
- Must be able to travel.
- Able to lift 25 – 30 lbs.
Base compensation: For the State of TN, the hourly rate is $25+/ per hour range.
(Actual compensation is subject to variation due to such factors as locations, education, experience, and skillset)
, TN
