Position Summary:
Under the general supervision of the Operations Supervisor, the AR Administrator, PFM AR provides reconciliation support to assigned clients. Duties may include researching and resolving unapplied cash, data entry, resolving payment batch exceptions, and entering deposits into the system.
Primary Accountabilities:
Operational (95%)
● Review unapplied checks daily and escalate issues that cannot be resolved within specified deadlines
● Internally and externally document efforts to resolve unapplied cash
● Research and request missing remittance via online portals, working with Payer Relations Team, or calling the carrier to request paper form
● Resolve payment batch exceptions. Identify and resolve store mismatches for unapplied cash records
● Key remittance to perform application of payment records
● Manually associate open checks to available payment batches with accuracy
● Enter deposits into the system for assigned clients
Administrative (5%)
● Follow HIPAA policies and procedures per company guidelines
Required Qualification:
● High School Diploma/GED
● 0-2 years of related work experience and/or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position.
● Proficient in Microsoft Windows
● Competent in Google Office Suite, Microsoft Office Suite, 10 Key Manual Entry
Individual Competencies:
● Adaptable: Responds to change with a willingness to learn new ways to accomplish work.
● Teamwork: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually-beneficial partnerships, leverage information and achieve results.
● Analytical and Critical Thinking: Ability to tackle a problem by using a logical, systematic, sequential approach.
● Communication: Giving and receiving messages and information in written, oral, and visual formats in a clear and concise way for a complete understanding of meaning and intent.
● Curious: A desire to inquire and learn, to seek new knowledge and wisdom, and to listen to the contributions of others with a genuine interest to better self, the team, and the organization.
● Problem Solving: Gathers and analyzes information to generate and evaluate solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.
● Collaboration: Works collaboratively with others to achieve group goals and objectives.
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
While performing the duties of this job, the associate is:
● Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
● Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
● Rarely required to stand, kneel or stoop, and lift and/or move up to 20 pounds.
● Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.
Safety:
● Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
As an Inmar Associate, you:
● Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
● Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
● Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results.
● Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
● Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
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At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to:
Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
We also offer:
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice:Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in ourfull notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
