Client Facing EHR/EMR Principal Data Analyst
About the role - We are seeking a Principal Data Analyst with an EHR/EMR expertise to provide the technical and operational expertise that supports ClinicalPath’s sales, implementation, and product teams. This role combines a deep understanding of EHR integrations with hands-on technical skills in SQL, reporting, and automation. You will be a key partner in customer-facing technical discussions—helping clarify integration requirements, supporting security and compliance assessments, and ensuring a seamless handoff into implementation. This position is ideal for someone who thrives at the intersection of technology, healthcare workflows, and customer engagement.
About the team - ClinicalPath is a clinical decision-support system used mainly in cancer care. It gives doctors evidence-based treatment pathways so they can choose the best possible care plan for each patient.
Requirements
- Possess extensive and current SQL skills for query writing, optimization, and troubleshooting.
- Have a deep familiarity with EHR/EMR systems and integration workflows, including HL7, FHIR, and ADT message formats.
- Experience supporting or executing technical assessments, security reviews, or RFPs.
- Possess the ability to easily communication with both technical and clinical stakeholders.
- Proven ability to manage and maintain technical documentation and customer-facing collateral.
- Experience in technical or customer-facing role (product operations, solutions engineering, or technical account management).
- Understanding of cloud infrastructure (AWS, Azure) and healthcare data security best practices.
Responsibilities
Customer & Sales Support
- Participating in customer-facing technical and sales discussions to assess EHR integration needs, data exchange requirements, and clinical workflows.
- Providing expert guidance on interoperability standards (HL7, FHIR, ADT, API integrations) and their application within the ClinicalPath platform.
- Supporting the completion of technical documentation, risk/security questionnaires, and compliance assessments (HIPAA, ISO 27001).
- Maintaining and refresh demo environments (Figma-based and live) to ensure technical accuracy and consistency with current product capabilities.
- Serving as a technical liaison during the contracting and pre-implementation phase, ensuring accurate documentation and clear communication of requirements.
Technical Execution & Operations
- Writing, optimizing, and troubleshooting SQL queries to support reporting, analytics, and data-driven product operations.
- Developing and maintaining recurring reporting and extract processes, including payer, client, and internal data feeds.
- Maintaining up-to-date technical documentation, architecture diagrams, and internal FAQs to support consistency and knowledge sharing.
Cross-Functional Collaboration & Improvement
- Partnering closely with product, implementation, and customer success teams to translate customer requirements into clear, actionable specifications.
- Identifying opportunities to streamline demo, handoff, and documentation processes for greater operational efficiency.
- Contributing to product and process improvements based on recurring customer feedback or integration challenges.
- Supporting data analysis and technical insights for leadership teams across sales, product, and operations.
