Who We Are:
Managed Health Care Associates, Inc. (MHA) provides care communities access, solutions, and insights to help them run their businesses more effectively. Our members include post-acute providers across the care continuum, including long-term care, home infusion, specialty pharmacies, senior living, and other group living facilities. Our team of associates is passionate about our common mission of helping people age with grace and championing our core values of being Curious Learners, Selfless Advocates, and Relentless Finishers.
Who we’re looking for:
The Contract Optimization Specialist plays a key role and targeted role within a Group Purchasing Organization (GPO) by ensuring effective contract execution and maximizing value for members. This new role focuses on driving contract adoption and utilization, particularly of all drugs on specialty pharma contracts, by designing targeted strategies and providing high-touch, white-glove, pull through client support services designed maximize member organizations contract utilization and savings.
Core responsibilities include analyzing contract performance, identifying optimization opportunities, and collaborating cross-functionally to enhance compliance, engagement, and overall savings. Success in this role requires strong analytical skills, attention to detail, and a solid understanding of GPO operations, particularly in the long-term care (LTC) sector.
If you have strong analytical and contract management expertise and are looking to take the next step in your career by developing customer engagement and entry-level sales management skills, this could be an excellent opportunity to demonstrate your drive, initiative, and commitment to customer service.
What You’ll Be Doing:
Contract Optimization & Execution
- Oversee daily contract performance, ensuring compliance with pricing, delivery, and performance metrics.
- Track key KPIs (utilization, spending, compliance) and report monthly to manufacturer partners.
- Drive contract adoption through internal training, tools, and incentives.
- Partner with Sales Account Executives monthly to engage LTC Member to discuss key elements of the contract for all in-direct (approx. 25) and direct (approx. 25) accounts.
- Collaborate with Sales AEs to identify barriers and develop action plans during monthly LTC MBRs.
- Facilitate communication between MHA, Life Science Partner and customers to ensure smooth pull-through of contracted products.
Customer Engagement (Internal & External)
- Facilitate communication between MHA, Life Science Partners, and LTC members to ensure seamless execution and pull-through of contract terms
- Serve as primary contact for LTC members, educating them on contract benefits, resolving issues, and supporting integration into monthly workflows.
- Conduct monthly check-ins to drive contract utilization and gather needs-based feedback.
- Act as subject matter expert (SME), bridging Sales Account Executives and LTC members.
Data Analysis, Reporting and Insights
- Work with Operations to generate reports on contract performance, savings achieved, and ROI for stakeholders.
- Recommend adjustments to contract terms based on insights
- Analyze contract performance data using Excel and CRM tools to uncover optimization opportunities.
- Report monthly to Life Science Partners as SME on contract performance and value delivery.
- Partner with Sales Commercialization and Operations to manage Salesforce reports and performance metrics.
What You’ll Bring
- 2-5 years in contract management, procurement, or sales operations, preferably within a GPO, healthcare, or group purchasing environment.
- BA/BS degree in Business, Supply Chain Management, Healthcare Administration, or a related field.
- Proven track record in driving contract optimization and partnering with the Sales Team to capitalize on new sales opportunities
- Excellent communication and presentation skills for engaging with internal teams and external customers.
- Proven stakeholder management experience, with the ability to influence without direct authority.
- Knowledge of contract negotiation principles, pricing strategies, and supply chain dynamics.
- Experience with GPO models, including complex rebate structures, tiered pricing and member engagement tactics
- Skilled in building scalable processes, performance metrics, and cross-functional alignment.
- Self-starter with a desire to learn sales
What’s Good to Know:
- Remote or on-site environment; capable of managing remote sales team and travel
- Percentage of travelling required/otherwise 25%
Why Join MHA:
MHA continues to lead by providing purpose-driven and value-based solutions, which preserve the dignity and grace people deserve, regardless of age. Let us be the best place you’ll ever work!
Our associates enjoy the following benefits, and you can, too!
Staying Healthy
- Comprehensive medical, dental, vision and prescription plans with FSA/HSA options individual and family options
- Teledoc access
- Fitness Reimbursement
- Commuter Benefit Plan
- Access to an Employee Assistance Program (EAP)
Enjoying Time-Off
- Paid Time Off
- Your birthday is a day off and a floating holiday
- Paid Parental Leave
Planning for the Future
- 401K with a match
- Employee Stock Purchase Plan
- Life Insurance, short-term & long-term disability insurance
- Access to financial and legal advisors
- Perks and Benefits Discounts
Learning Continuously
- Tuition Reimbursement
- E-learning programs
- Ongoing Team Trainings
Making an Impact
- Paid volunteer time-off
- Donation matching
The Company
Managed Health Care Associates, Inc. (MHA) is a leading health care services and technology company that offers a growing portfolio of services and solutions to support the diverse and complex needs of the post-acute health care provider. MHA provides expertise in Group Purchasing, Managed Care and Payer Contracting, Reimbursement Management, Specialty Pharmacy Solutions, Pharmaceutical Data Analytics, Consultant Pharmacy Software and Legislative Advocacy. Through the delivery of innovative health care services and solutions, MHA helps members increase operational efficiency, maximize business growth, and provide optimum care for their patients.
Founded in 1989, MHA was purchased by Roper Technologies, Inc. in 2013. Roper Technologies is a constituent of the S&P 500, Fortune 1000. The Company operates market-leading businesses that design and develop vertical software and technology enabled products for a variety of niche markets. To learn more please visit www.mhainc.com.
Managed Health Care Associates, Inc. is an Equal Opportuni
ty Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
