Position Summary
The Office Assistant provides general office support with a variety of reception and administrative activities for a specified location. This role is responsible for creating a welcoming environment for visitors, supporting internal departments, and ensuring smooth day-to-day operations.
Duties and Responsibilities
- Greet and acknowledge all visitors to the location.
- Provide general office support with a variety of administrative activities for all departments at the assigned location.
- Support the call center as needed to answer incoming phone calls, determine purpose of calls, and forward to the appropriate area.
- Assist with administrative functions including receiving and sorting mail, coordinating schedules, ordering office supplies, and handling communication in a confidential manner.
- Coordinate meeting room reservations and follow up on facility needs.
- Assist with photocopying, scanning, filing, and other administrative tasks as assigned.
- Manage ordering and inventory of office supplies.
- Assist with shareholder communications and documentation.
- Coordinate office and event logistics including setup and supplies.
- Assist in planning and organizing meetings and events.
- Aid in facility management and coordination of maintenance requests.
- Coordinate travel arrangements for the CEO, Executive Management Team (EMT), Board of Directors (BOD), and remote employees.
- Support expense reimbursement processes.
- Assist EMT with invoice submission to AP.
- Support various administrative tasks across departments.
- Represent Lincoln Savings Bank in a positive light in all professional duties, including participation in civic, community, and networking events.
- Perform other duties and responsibilities as defined by Management.
Knowledge, Skills And Abilities Required
- One year of administrative or customer service experience.
- Excellent phone etiquette and verbal communication skills.
- Ability to work with minimal supervision.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Adobe Acrobat.
- Strong multitasking and organizational skills.