About Us
Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be America’s Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.
How This Role Impacts Live Oak And Its People
The
Director, Seniors Housing, will support the success of the Seniors Housing team by sourcing new client opportunities, winning those opportunities, onboarding new relationships, and managing client relationships post-loan closing. The Director will operate independently and in collaboration with senior leaders, contributing to the construction of a sound and profitable portfolio of Seniors Housing clients. While not responsible for managing a full team of relationship managers, the Director may mentor junior team members and serve as a deal lead when appropriate. This role is a visible representative of Live Oak in the Seniors Housing market and will work closely with Analysts and other internal stakeholders to ensure credit quality and client satisfaction.
What You’ll Do At Live Oak
- Source and evaluate new loan opportunities in the Seniors Housing space by calling on owners, operators, and investors; attending industry events; and traveling as needed to expand Live Oak’s reach
- Represent Live Oak in the market, building brand awareness and client trust
- Lead or support term sheet negotiations with prospects to win deals; collaborate with senior leaders as needed
- Collaborate with Analysts to oversee underwriting and ensure alignment with Seniors Housing credit standards
- Manage the credit approval and loan documentation process in partnership with internal and external stakeholders to ensure smooth onboarding
- Serve as the primary contact for clients post-closing, conducting regular check-ins and identifying opportunities to deepen relationships
- Monitor client performance and compliance; escalate concerns to Credit or SAG when necessary
- Identify opportunities to cross-sell deposit and treasury products to existing clients
- Maintain strong relationships with key Seniors Housing firms and referral sources.
- Support Analysts and junior team members in skill development and deal execution.
Required Experience
Required and Preferred Experience
- Minimum of 7 years of experience in Seniors Housing or a closely related industry.
- Proven experience in underwriting and servicing commercial banking credits.
- Strong financial analysis and modeling capabilities.
- Demonstrated sound judgment in credit decision-making and client relationship management.
- Familiarity with bank lending policies, procedures, and criteria.
- Proficiency in Microsoft Word and Excel.
- Excellent customer service and interpersonal skills.
- High degree of self-motivation, dedication, and perseverance.
- Willingness to travel and work in a demanding, fast-paced environment.
Preferred Experience
- Experience working with Seniors Housing firms and their portfolio companies.
- Exposure to cross-functional collaboration with credit, legal, and operations teams.
- Prior experience in mentoring junior team members or Analysts.
- Bachelor’s degree in Finance, Business, Real Estate, or related field.
- Familiarity with treasury management and deposit products.
- Experience attending and networking at industry conferences and events.
Our Values
- Dedication: Possess a deep commitment to Live Oak Bank’s mission and core values, exemplified through a strong work ethic, adaptability and pride in your work.
- Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality.
- Respect: Treat everyone with courtesy, politeness, and kindness.
- Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.
- Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more
For a detailed overview of our employee benefits please visit:
http://www.liveoakbank.com/careers/
Live Oak Bank is an Affirmative Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at HumanResources@liveoak.bank.
EEO is the Law
The base pay range for this position is $185,000.00 - $255,000.00 per year. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy. A candidate’s salary is determined by several factors including travel, relevant work experience or skills and expertise.
Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.
