Overview
Maxor Specialty has an opportunity for an Intake Coordinator to join our Specialty Pharmacy in Lubbock, TX. This is an excellent opportunity for a person to make a positive impact in the lives of the patients we care for, with a devoted pharmacy operations team. Support personnel duties within the service and fulfillment workflow for Maxor’s Specialty Pharmacy Division. These duties may or may not be required by the state board of pharmacy to be carried out by a technician. All job functions within each category listed below will follow the applicable state board of pharmacy rules and regulations related to support personnel/technician responsibilities of the state the pharmacy resides. Essential functions for each category are outlined below. Each individual employee will have the appropriate boxes checked that indicate what their responsibilities in the pharmacy will include. In some pharmacies, multiple boxes and duties will be assigned to a single individual. This is a remote position.
Our Company
At Maxor, we’re transforming the pharmacy industry to create healthier lives through purposeful engagement across Pharmacy Benefit Management, Pharmacy Management, Specialty Pharmacy, 340B, Rebate and Formulary Management, and Pharmacies. We put people first and are committed to providing outstanding service across all aspects of our business. Our goal is to create flexible and innovative solutions filled with inspired possibilities.
Our Locations
The Maxor team brings robust experience, diverse perspectives and passion from a nationwide team of 900 professionals located in more than half of the US states.
Responsibilities
ESSENTIAL FUNCTIONS APPLICABLE TO ALL ROLES/DUTIES:
(This document in no way states or implies that these are the only duties to be performed by the employee occupying this position)
Meets performance standards and expectations.
Follows all Company policies and procedures.
Assists with projects as necessary.
Assists other areas as needed.
Assists in compiling necessary reports and/or audit information as requested.
Works cooperatively with other staff members to promote a positive and team oriented work environment.
Assists in maintaining cleanliness and orderliness of the pharmacy.
Participates in the Performance Improvement/Quality Management Process.
Maintains accurate and complete patient records.
Participates in pharmacy orientation programs, training programs, pharmacy staff meetings, in-services, and other programs as required.
Exemplifies excellence in customer communications and service.
Meets performance standards and expectations.
Has a good understanding and working knowledge of all Maxor policies and procedures, accreditation requirements and HIPAA operational guidelines.
May be included in after hours on-call rotation.
Maintains regular attendance per established policies.
Perform other job-related duties as assigned.
Intake/Order Entry Functions:
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- Enters new referrals and /or refill prescriptions into pharmacy system in a timely manner.
- Communicates all pertinent information to the authorization/reimbursement department that is necessary to obtain benefit information, authorization, reauthorization, etc. for each patient.
- Scans and files all documents in CPR+ (i.e. verbal orders, insurance information, etc.)
- Monitors the receipt and distribution of all documentation related to patient records and other correspondence on a daily basis to insure it is routed appropriately and in a timely fashion.
- Completes Welcome Call to all new patients introducing Maxor Specialty Pharmacy
- Answer incoming calls as assigned and as transferred
- Responsible for the following applicable queues in the SPRX list:
- Incoming Faxes
- P- ePrescription Manager
- 2- Patients with incomplete information
- 3- Order entry/completion (Need RX)
- 4- RX setup
- I- Rx Expiration/Zero refills
WORK SCHEDULE:
- Monday through Friday, 8 hour shifts during regular pharmacy hours
- Additional hours as required
- Rotating on call responsibilities may be required
Qualifications
Education
- High School diploma or equivalency
- Registered/Certified Pharmacy Technician as required by applicable SBO
Experience
- One - two year’s relevant experience.
- Any combination of the necessary knowledge, skills, and abilities
WHY MAXOR?
Did you know that patients see their pharmacist an average of 12 times a year? Pharmacy is at the heart of healthcare. Come join Maxor and make a direct impact on patients’ lives. Improve your own wellbeing with our robust benefits and flexible work environment. At Maxor, you have a career with limitless possibilities and the charge to make a difference. A company of 1,000 diverse people and almost 100 years of pharmacy experience, we offer the stability of a Fortune 500 company with the energy and innovation of a startup. We provide services and technology that fuel the entire pharmacy ecosystem, but we are more than pharmacy services. We enable pharmacy care.
WE OFFER: A diverse, progressive culture that supports a work from home model, a “dress for your day” attire when working onsite, and a collaborative, team oriented environment. Our industry leading compensation and health benefits include:
- Comprehensive mental health and wellbeing resources
- Nationwide Blue Cross Blue Shield PPO with employee friendly plan design, including $850 individual annual medical deductible, $25 office visit copays, Low biweekly premiums
- Company paid basic life/AD&D, Short-term and Long-term disability insurance
- Rx, dental, vision, short-term disability, and FSA
- Employer-matched 401k Plan
- Industry leading PTO plan
- And MORE!
Maxor is an EOE, including disability/vets
Please apply online at: https://careers-maxor.icims.com/
