Who We Are
At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer’s value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world’s industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing.
We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit www.knapp.com. .
What You Get To Do
The Installation Manager is responsible for following the processes and instructions accordingly to the Field Operations Department’s assigned tasks in a successful manner. Success is measured based on project quality, duration and costs. The Installation Manager is responsible for development and training of mechanical and electrical supervisors/techni- cians as well as mechanical and electrical installation contractors. This position supports field supervisors on all issues during the installation. Responsibilities include gathering data from job sites, assigning supervisors/technicians to job sites and scheduling and approving travel plans for supervisors/technicians assigned.
Essential Tasks and Responsibilities:
- Review, assess and encourage team members to improve their technical knowledge and skills and to solve problems actively on their own
- Weekly and daily meetings with field operations crew
- Schedule team members to optimize the success of projects, particularly based on the qualifications of the team members
- Continuous progress monitoring of the project’s reports assigned to him/her, escala- tions in case of deviances
- Frequent communication to team members at customers sites and in house
- Provide regular status updates to upper management
- Technical and qualitative review of project reports from team members, forwarding to upper management
- Evaluate and revise execution plans
- Leads kick off and post installation meetings
- Monitor and ensure compliance with safety guidelines with field technicians, supervi- sors, and QA managers
- Initiate actions and check to achieve the goal of a project
- Collect data from field operations from all projects and report to upper management
- Organizing and implementing training for team members
- Writing and maintaining installation documents
- Monitor assigned open points and tasks
- Interface with different departments
- Final review of projects by schedule, costs and quality with field technicians, supervi- sors, and QA managers
- Organizing training for field operations technicians
- QA record keeping
- Coordination with headquarters regarding installation, process, products and quality
- Provide project updates and training to supervisors and technicians
- Assist annual review with all team members
Other Duties and Responsibilities:
- Critical and Problem solving
- Responsible management of resources
- Motivation and opinion
- Positive, constructive and confident attitude about the company and position (role model of the company)
- Reliability and ability to work under pressure
- Able to complete tasks in high quality and in time, also in stressful situations
- Able to form an independent opinion under pressure and to implement it
- Handle failures and challenges
- Ability to focus on goals when facing challenges
- Flexibility to travel
- Willingness to learn
- Willingness and ability to improve skills and to learn new things to be up to the mark
- Ability to take criticism and use it in a constructive way
- Ability to manage conflicts
- Recognize and understand tension, to talk openly about it and to work together on a sustainable solution
- Ability to lead, motivate and encourage team members to reach defined goals
- Perception
- Ability to recognize, troubleshoot and in the end resolve team failures and problems
What You Have
- 3+ years' experience on-site management or supervision of installations within a rele- vant industry
- 1+ years’ experience with Knapp equipment/systems
- Ability to communicate clearly verbally, clear concise writing skills
- Capability to work independently without daily supervision.
- Entrepreneur with character, driven, goal oriented with a desire to take ownership in the quality of the installation
- Strong time management & organizational skills:
- Flexibility and adaptability to changing priorities and assignments
- Ability to plan effectively using different tools
- Knowledge of mechanical and electrical conveyor and shuttle systems
- Exposure to a networked environment using a Windows and/or Windows like interface
- Proficient in the Microsoft office suite with focus on: Excel, Word, Visio, PowerPoint
- Knowledge of Knapp procedures and processes
Working Conditions and Environment:
- Overtime, if required by work.
- Construction site attire
- Physical requirement: Sitting, stooping, bending, visual acuity, finger dexterity, walk- ing, lifting up to 50 pounds.
- Travel required up to 25%
What You Will Get
- 2 remote days per week
- Half day Fridays
- A beautiful new, state-of-the-art, office complex in Kennesaw, GA
- Industry competitive compensation
- Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
- 401k with a very generous employer match and no vesting!
- Paid Vacation & Holidays
- Profit Sharing
- Paid Parental Leave
- Subsidized Daycare
- Tuition Reimbursement
- Pet Insurance
- Subsidized food delivery
- Monthly celebrations
- Quarterly employee events
- Corporate Social Responsibility including recycling, sustainability and volunteering
KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.
Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”
