As a Business Analyst within our Product Organization, you will play a pivotal role in analyzing business processes, and recommending technology-driven solutions to improve operational efficiency and product outcomes. You will be empowered to build foundational skills in business analysis, product management, product operations and cross-functional collaboration.
This role requires a balance of strong analytical abilities, effective communication, and a passion for optimization. Your work will help drive key decisions and foster continuous improvement in the product development lifecycle.
Primary Accountabilities:
Analytical (60%)
- Conduct research, data analysis, and process evaluations to support decision-making and strategic initiatives.
- Collaborate with product managers and engineering teams to define metrics that measure product success and process efficiency.
- Support data and insights by assisting in the analysis of KPIs and provide regular reports to stakeholders, highlighting trends and actionable recommendations.
- Advocate for a culture of continuous improvement by identifying areas for optimization and testing new approaches.
- Stay up-to-date with industry best practices and emerging technologies to drive innovation.
- Conduct experiments, analyze results, and iterate to enhance product development processes.
Operational (40%)
- Support ongoing process improvement and work closely with Product Operations Manager to benchmark, enhance efficiency and promote change management with the product organization.
- Cross-functionally conduct market research and competitive analysis to inform product strategy and development.
- Work closely with Customer Experience to identify customer pain points and recommend solutions to enhance the user experience and align with business goals.
- Provide data-driven insights to support product roadmap prioritization and strategic decisions.
- Share insights and lessons learned with leadership, contributing to the continuous improvement of organizational processes.
Additional Responsibilities:
- Performs other duties as assigned
- Complies with all policies and standards
Required Qualifications:
- Bachelors in Business Administration, Analytics, Healthcare Management, or a related field. required
- 1-3 years of professional experience in business analysis, project management, or related roles. required
- Familiarity with agile and kanban methodologies and tools like Jira or Confluence. (Low proficiency)
- Knowledge of the healthcare industry. (Low proficiency)
- Strong analytical skills with experience using tools such as Excel, SQL, or Looker for data analysis and reporting. (High proficiency)
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Use Hands to Handle Objects - Occasionally
Reach with Hands or Arms - Occasionally
Talk or Hear and Read Instructions - Occasionally
Stand, Kneel, or Stoop and Lift 20 Pounds - Occasionally
View Items at a Close Range - Occasionally
Rarely: Job requires this activity up to 25% of the time
Occasionally: Job requires this activity between 25% - 50% of the time
Frequently: Job requires this activity between 50% - 75% of the time
Constantly: Job requires this activity more than 75% of the time
Individual Competencies
Analytical and Critical Thinking: Communicates using persuasion and authority.
Adaptable: Arrives at a conclusion based on previous experiences and good judgment.
Collaboration: Creates internal alliances outside the immediate team or department.
Communication: Contributes to strategy for their team.
Problem Solving: Completes routine and repetitive tasks where tasks are straightforward.
As an Inmar Associate, you:
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
We are an Equal Opportunity Employer, including disability/vets.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
