Senior Director of Engineering

The Position:

Provides strategic leadership to software development engineering family, including those in software development, cloud/systems development, DevOps, and QA & testing.

Essential Job Responsibilities:

• Manage and mentor the software engineering team both onsite and offshore to deliver projects, with a strong focus on improving quality, delivery, and cost.
• Collaborate with Product Management to ensure timelines are met without compromising quality, while ensuring engineering solutions deliver tangible value to customers.
• Oversee the software development process for business-critical and growth initiatives.
• Build strong relationships and collaborate with Product Management, Operations, and Technology teams.
• Proactively identify, analyze, and resolve technical bottlenecks throughout the product development lifecycle.
• Take responsibility for budget planning, management, and resource allocation for the software teams.
• Establish annual and quarterly performance objectives for staff, with reference to results, quality and productivity standards, and time schedules.
• Ensure compliance with privacy, security, and regulatory requirements (e.g., HIPAA, HITRUST, SOC2, GDPR) across all systems and data operations.
• Champion best practices in software engineering and data engineering, including DevOps, CI/CD, Quality Assurance, observability, and system monitoring
• Support in building best in class IT Infrastructure, Reliability and InfoSec functions
• Lead agile processes within the engineering teams and introduce best-in-class industry practices.
• Develop technology roadmaps and set realistic product release schedules.
• Ensure high performance, security, scalability, and maintainability of systems and platforms.

Qualifications:

• Experience or knowledge within the healthcare industry is advantageous.
• Experience managing through other managers, scaling leadership structures, and fostering strong management practices.
• Strong management and prioritization skills, including leading and coordinating multiple projects, influencing non-direct reports and peers, ensuring on-time delivery, collaborating with partners, and successfully navigating in a dynamic, fast-paced, and challenging environment.
• Deep understanding of Agile methodologies, CI/CD, containers, cloud computing (AWS/GCP/Azure), and DevOps.
• Experience overseeing onshore, offshore and nearshore engineering teams, driving alignment and productivity across distributed environments.
• Strong coding, data, architectural, and systems design background—comfortable getting into the technical details when needed.
• Knowledge of regulatory and security frameworks relevant to healthcare, such as HIPAA, HITRUST, SOC2 and GDPR.
• Experience building and managing SaaS product.

Education or Certifications:

• Bachelor’s degree or master’s degree in a Computer Science or related technical field

Physical/Mental Requirements:

• Ability to communicate effectively
• High level of alertness, concentration, accuracy, and time-management
• Able to maintain a stationary position for prolonged periods