Supply Chain Lead

POSITION DETAILS: Manager / Sr Manager – Supply Chain Management

Location: Mumbai

JOB SUMMARY: The Supply Chain Manager is responsible for overseeing and managing the entire supply chain and distribution function within the Domestic Commercial Organization, ensuring seamless coordination across various business divisions.

KEY ACCOUNTABILITIES:

• End-to-End Supply Chain Management: Manage the supply chain processes from sourcing, storage, inventory management, to distribution for the India business.
• Freight & Logistics Management: Oversee the inward and outward transportation of products across the domestic market for Hospital, Ophthalmology, Oncology, CNS, and Diagnostics Divisions, ensuring compliance with temperature requirements (Minus 20°C, +2°C to +8°C, +15°C to +25°C).
• Vendor Management: Build and maintain relationships with supply chain partners, ensuring optimal performance and compliance with SLAs.
• Team Leadership: Lead and mentor a team that handles customer code creation, Goods Receipt Note (GRN), material movement, and related operations.
• Demand Review & Inventory Management: Collaborate with key stakeholders to manage inventory levels and demand forecasts to prevent stockouts or excess inventory.
• CFA & Warehousing Operations: Oversee the management of CFAs (Carrying and Forwarding Agents) and warehousing operations to ensure efficient product movement and storage.
• Super Stockist Operations: Manage and optimize operations with super stockists for product distribution.
• SOX Compliance: Ensure adherence to Sarbanes-Oxley (SOX) control regulations within the supply chain function.

DIMENSIONS:

• People Management: Yes
• Financial Responsibility: Yes

CAPABILITY REQUIREMENTS:

Key Interactions:

• Internal Stakeholders: Finance, Sales & Marketing, Operations, Compliance, Supply Chain Teams
• External Stakeholders: Vendors, Regulatory Authorities, Customers, Distributors.

KNOWLEDGE & SKILLS:

• Technical/Functional Knowledge: Expertise in supply chain management, logistics, and distribution, particularly in the healthcare or pharmaceutical industry.
• Communication Skills: Advanced – Ability to effectively communicate with internal teams and external partners.
• Cross-Functional Collaboration: Proven ability to work across various functions, ensuring alignment on strategic goals.
• Problem-Solving & Decision-Making: Strong skills in identifying issues and implementing solutions.
• Efficiency & Productivity: Focused on optimizing processes and driving operational efficiency.

BEHAVIORAL COMPETENCIES:

• Delivery Focus: Strong drive to meet targets and deadlines.
• Cost & Profitability Focus: Ability to manage costs while maintaining service levels.
• Ownership & Accountability: Takes responsibility for the supply chain function and team performance.

JOB SPECIFICATIONS:

Experience Required:

• Essential: 7+ years of experience in supply chain management, particularly in the healthcare or pharmaceutical sectors. Proven track record in managing large, cross functional teams and complex logistics operations.
• Desirable: Experience working in a highly regulated industry with an understanding of SOX compliance.

Qualifications:

• Essential: MBA in Supply Chain Management or a related field.
• Desirable: Additional certifications in logistics or supply chain management (e.g., Six Sigma, APICS).

Special Requirements:

• Travel: Yes, as required to manage operations and liaise with key stakeholders