Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start
Caring. Connecting. Growing together.
This position is responsible for Sales support and partnership during prospect and renewal bids, to ensure that OptumRx is putting forth the most well rounded, strategic, and accurate offers in the market. It also encompasses the management of select cross-departmental functions to ensure proper communication, collaboration and execution of new client commitments from sales through to implementation.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities - RFP strategy/support/response enhancement- more ingrained in every live deal. RFP mining for differentiating solutions and identifying challenging areas
- Areas where we can shine - with focused solutions
- Areas that are challenging - with focused solutions
- Areas to include content that isn’t requested
- Final review and enhancement of all responses
- Strategic writing and creation of new responses
- Track and leverage new strategic responses for future use
- Finalist support- developing content, point of view on messaging, working closely with salesperson, ensuring consistency from RFP response through finalist presentation
- Document all deal components and share with other key areas of the organization from start to go-live
- Consultant-house specific playbook management
- Arranging Cross-Optum opportunities for insertion into RFP’s
- Provide support across the entire Optum Rx sales organization
- Support current clients with upselling as needed
- Analytics pipeline support - extracting data insights to inform decisions
- Renewal RFP support
- Partner with strategic sales consultants to coordinate best in class strategic positioning
- Can manage peaks and valleys of the sales cycle
- Read entire RFP and highlight key strategic differentiators
- Assist with drafting initial sale strategy document
- Creating repository of historical deals - tracking exceptions or unique items and proposal responses
- Participate on Exceptions calls, Best and Final calls, and formulate a point of view
- Proactive approach to requests, emails, follow-ups
- Maintain Executive presentation materials
- Strategic thinker; not just provide a response, but craft a response to differentiate ourselves
- Proactive, self-starter, research oriented, reviewing RFP’s, someone to help win each deal
- Natural curiosity to research relevant topics to enhance final product and result in improved win rates
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
- 5+ years of experience in Account Management, Business Analytics, Implementations and/or similar sales support role
- 2+ years of PBM experience
- Project management experience and ability to meet deadlines
- Experience operating within a matrix environment, across the broader organization to drive collaboration and strategy
- Proven solid written and oral communications skills
- Ability to travel up to 10%
Preferred Qualifications
- Proposal writing experience and/or RFP knowledge
- Pharmacy technician or clinical experience
- Experience gathering and/or organizing data for internal & external stakeholders
- Experience with creating go-to-market materials
- All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
The salary range for this role is $124,500 to $239,400 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
