As a Project Manager - Implementation at MEDITECH, your role is to assist customers in meeting target dates of key milestones to ensure the successful go-LIVE of the MEDITECH Enterprise Health Record (EHR) system. As part of our Client Services team, your job would involve:
Ensuring a high level of communication between MEDITECH staff and their customers through regular project status calls and on site meetings
Interacting directly with executive and project management level customers (remotely and otherwise) to ensure project milestones are met
Acting as the primary contact for customer-escalated issues and help ensure the right resources are put in place to resolve issues
Creating a customer-specific project plan and helping to ensure customers meet deadlines on time in accordance with their identified implementation plan
Collaborating with customers and certified consulting firm project managers on project planning, defining organizational priorities, goals, and objectives
Overseeing high level, multi-division projects as needed
Engaging directly with C-level customer executives, as well as MEDITECH executives
Garnering support from other groups within MEDITECH
Exhibiting a thorough understanding of the customer's strategic direction, needs and organizational structure, and communicating that information to MEDITECH staff clearly and efficiently
Understanding MEDITECH's goals, solutions, and strategic initiatives in order to effectively communicate information to the customer
Taking initiative to foster collaboration and team building within the Project Manager group and offering new ideas for process improvement, etc.
Attending prospect/sales visits as needed either on-site or at MEDITECH with the sales team
Traveling 30-50% to sites within the United States and Canada (months may be less or more, depending on the workload) to attend on-site visits to each customer involving strategic planning sessions, kick-off visits, status visits, appropriate optimization visits, physician advisory meetings and executive steering committee, or other C-level meetings.
Requirements
PMP Certification and Project Management experience preferred, but not required
Basic understanding of software architecture and hardware requirements
Exceptional written and verbal communication skills
Strong interpersonal and collaboration skills
Proven presentation skills
Comfortable interacting with all levels of management
High level of initiative and ability to work with minimal supervision
Understanding of healthcare industry practices a plus, but not required
You may be required to show proof of vaccination when traveling to a customer site unless you have an approved medical or religious exemption.
Hiring salary range: $60,000- $75,600 per year.
Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law.
MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays.
This is a hybrid role which includes a blend of in-office and remote work as designated by the management team.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
IT Services and IT Consulting
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