Senior Manager, Warehouse Systems and Process

Position Summary

The Senior Manager, Warehouse Systems and Process (WaSP Sr Manager) will oversee the Process and Systems Support and enhancement activities for FFF Distribution Operations, The WaSP Sr Manager position is a hybrid position and is required to live within close proximity to an existing FFF distribution center, and he/she will directly oversee the activities of other WaSP team mates who will also reside within close proximity to an FFF distribution center. The WaSP Sr Manager and her/his direct reports will collaborate with Distribution Center (DC) Operations Leaders, Quality, Innovations, and other cross-functional teams to ensure accurate and efficient daily processing and will streamline and improve upon current processes by actively participating in the development of requirements, technology development, configuration and testing required to realize both near- and long-term innovation. These efforts will drive profitable growth, improve quality, enhance the customer experience, and increase employee engagement across all FFF Enterprises, Inc. Distribution Centers.

This position will champion Lean Six Sigma principles and operational excellence standards across all operations functions, in alignment with the company’s commitment to Helping Healthcare Care.

This position is categorized as compliance critical and as such requires and is assigned specific responsibility for ensuring continual and proper compliance with all division corporate and regulatory requirements.

Essential Functions and Duties

• Direct activities, coach and mentor members of the WaSP team and ensure that there are clear lines of accountability and responsibility.
• Understand and own all warehousing, inventory control and distribution process settings and parameters within SAP EWM, ATTP, WCS and ShipERP as well as, proactive influence for other business processes and systems that influence activities and outcomes within the distribution centers. 
• Leverage span of systems control to create and oversee auxiliary applications, reports and tools such as enhanced inventory control, Cartonization, labor management, OS&D improvement, capacity planning, slotting, etc.
• Develop and oversee systems parameter and configuration audit that occurs no less than once per quarter to verify that mission critical parameters are set and functioning as intended across all distribution centers.
• Develop detailed requirements for development of new innovations and break fixes for systems within immediate span of control.
• Coordinate innovation development between stakeholders, distribution center leads and technology development teams to ensure that requirements are thoroughly vetted and approved by all, that development proceeds in Agile fashion with frequent review and updates from the development team, that developments are thoroughly tested.
• Coordinate implementation of innovation and break fixes in collaboration with stakeholders to minimize risk of disruption and to ensure that the operating teams are thoroughly trained and equipped to make use of the improvement.
• Collaborate with the SAP EWM functional teams to assist in understanding and clarifying business requirements and ensuring any builds are as per requirements and prioritizing tickets for the EWM Team.
• Responsible for Quality (Q01) Business Testing and Silk approval of system transports to Production P01 for new requirements and break fixes. 
• Adheres specifically to all company policies and procedures, Federal and State regulations, and laws.
• Display dedication to position responsibilities and achieve assigned goals and objectives.
• Always represent the Company in a professional manner and appearance.
• Understand and internalize the Company’s purpose,
• Display loyalty to the Company and its organizational values.
• Display enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others.
• Work effectively with co-workers, internal and external customers and others by sharing ideas in a constructive and positive manner; listen to and objectively consider ideas and suggestions from others; keep commitments; keep others informed of work progress, timetables, and issues; address problems and issues constructively to find mutually acceptable and practical business solutions; address others by name, title, or other respectful identifier, and respect the diversity of our work force in actions, words, and deeds.
• Comply with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury, safety hazard, or program violation. 
• Ensure conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the company. Immediately report any concerns or violations.
• Other duties as assigned.

Education, Knowledge, Skills and Experience

• Bachelor’s Degree in logistics, engineering or computer science or four (4) years relevant experience in lieu of degree.

Required Experience:

• Minimum of five (5) years’ [nine (9) for non-degreed candidates] experience operating within a combination of Operations and SAP Extended Warehouse Management (EWM) with direct involvement in Warehouse Master Data Settings and parameters.
• Proven track record for developing, training, and coaching teams, self-directed leader with a proven ability to manage/influence across and up into the organization without direct reporting responsibility

Preferred Experience:

• Experience within pharmaceutical wholesale distribution.

Required Knowledge:

• Must have a strong working knowledge of warehousing and distribution operations and product flow, as well as expertise in EWM WMS system modules related to receiving, transferring, picking, shipping, physical inventory and billing and its integration to other lower-level systems.

Required Skills:

• Proficient in using computers and software applications, including Warehouse Management Systems, Outlook, PowerPoint, Word, and Excel, to operate effectively and manage tasks efficiently.
• Demonstrated ability to lead cross functional teams to solve problems and implement sustainable improvements within the organization
• Strong decision making and influencing skills using both objective and qualitative reasoning
• Strong facilitation and presentation skills
• Excellent written and verbal communication skills
• Data analysis
• Strong organizational skills
• Must have a detail orientation and the proven ability to prioritize work
• Must have the ability to work with limited supervision and as part of a team
• Strong interpersonal skills are required, as this position works closely with personnel from a variety of different areas within and outside the company.

Certification

• Lean / Six-Sigma certification preferred.

Physical requirements

Learning, thinking, concentration and the ability to work under pressure, particularly during busy times. Must be able to pay close attention to detail and be able to work as a member of a team to ensure excellent customer service. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Must be proactive in finding solutions.

Mental Demands

Learning, thinking, concentration and the ability to work under pressure, particularly during busy times.   Must be able to pay close attention to detail and be able to work as a member of a team to ensure excellent customer service.  Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations.  Must have the ability to exercise discretion as well as appropriate judgments when necessary.  Must be proactive in finding solutions.

Direct Reports

Yes

EEO Statement

FFF Enterprises and Nufactor are an equal opportunity employer and prohibits discrimination and harassment based on the following characteristics: race, color, religion, national origin, physical or mental disability, gender, age (40 years and over) qualified veteran and any other characteristic protected by state or federal anti-discrimination law covering employment. These categories are defined according to Government Code section 12920. The Company prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.