The Role
Moderna is seeking a Senior Technical Program Manager (TPM) to drive our Technology Business Continuity/Disaster Recovery (BC/DR) (60%) and Major Incident Management (40%) program. We’re looking for someone with a high level of integrity and personal accountability, strong interpersonal skills, and infrastructure technology domain expertise.
Here’s What You’ll Do
Program Management: Take a structured, data-driven, and risk-based approach to program scoping, execution, and reporting
- Kick off and successfully manage multiple, simultaneous, complex, high visibility workstreams with full ownership, effective collaboration, and good process
- Build processes, templates, and structure, or leverage existing ones as appropriate, considering the cost vs benefit of change before implementing
- Measure program success (or lack thereof) and risks using data and facts
- Provide balanced risk remediation strategies and recommendations and drive risk mitigation
- Develop and maintain close stakeholder relationships and build influence to drive the appropriate outcomes across Moderna
- Provide clear, accurate, consistent, and timely communications
- Advance good infrastructure and security practices and culture
Business Continuity/Disaster Recovery: In collaboration and alignment with system/service owners and business owners, drive disaster recovery planning and testing across Moderna for high-risk systems and services, and own major BC/DR deliverables for key partners and regulatory agencies
- Conduct Business Impact Analyses (BIA) to assess system interdependencies and Recovery Time Objective (RTO)/Recovery Point Objective (RPO) requirements.
- Work with system owners to create disaster recovery (DR) plans for high-risk systems and services.
- Design and lead regular DR testing exercises, including tabletop simulations and full failover tests, to validate recovery plans for high-risk systems.
- Analyze results, identify gaps, and work with systems owners and key stakeholders from the business to drive improvements to enhance resilience and compliance.
Major Incident Management: In collaboration and alignment with Security Incident Response, Privacy Incident Response, and Corporate Security partners, define and drive good infrastructure incident response practices and actively support major incident management
- Oversee and report on the incident lifecycle
- Drive accurate incident identification and appropriate and timely response and resolution
- Attempt to work your way out of a job (figuratively-speaking) by programmatically increasing infrastructure resilience and reducing the occurrence of infrastructure incidents
Observability: Define logging and monitoring standards based on system or service criticality; work with logging and monitoring system/service owners to define requirements and implement technical capabilities; provide consultative guidance as system/service owners work to implement these standards
Actively contribute to creating a more inclusive culture and environment at Moderna; endorse, create, and maintain antiracist policies and processes
Here’s What You’ll Need (minimum Qualifications)
- 8+ years of program management experience, preferably in Business Continuity and Disaster Recovery for technology organizations
- Demonstrated technical depth and problem-solving capabilities in observability, infrastructure incident response, and disaster recovery planning and testing
- Ability to successfully scope and drive complex and multi-workstream programs in a structured, risk-considerate, data-driven fashion
- Strong listener with the ability to deeply understand, ask the right questions, and proactively pursue constructive feedback
Here’s What You’ll Bring to the Table (Preferred Qualifications)
- Familiarity with NIST and/or GAMP
- Influential, inclusive, and trusted partner compassionate to the needs and situations of all your stakeholders
- Embrace a culture of continuous service improvement and service excellence
- A desire to make an impact as part of a high-growth, transformational company
- Experience with GxP environments and regulatory requirements
At Moderna, we believe that when you feel your best, you can do your best work. That’s why our US benefits and global well-being resources are designed to support you—at work, at home, and everywhere in between.
- Best-in-class healthcare coverage, plus a suite of voluntary benefit programs to support your unique needs
- A holistic approach to well-being, with access to fitness, mindfulness, and mental health support
- Lifestyle Spending Accounts to personalize your well-being journey
- Family planning and adoption benefits
- Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
- Savings and investment opportunities
- Location-specific perks and extras
About Moderna
Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.
By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.
We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.
As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact.
If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.
Moderna is a smoke-free, alcohol-free, and drug-free work environment.
Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!
Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law.
Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best.
Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at leavesandaccommodations@modernatx.com. (EEO Employer)
