Field Service Technician I - Santa Clara, CA - 2nd Shift

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your Role at Baxter

THIS IS WHERE you build trust to achieve results!

Are you passionate about starting a career in the medical device field? The Field Service Technician I will perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This is where we transform healthcare together by cleaning, disinfecting, performing operational function checks, and minor repairs of Baxter and non-Baxter products.

This is a full-time, on-site position based in Santa Clara, CA. The role operates on a second-shift schedule, with working hours from 2:00 p.m. to 10:00 p.m.

Your Team

The Field Service team works within hospitals and service setting environments to repair and deliver medical devices. Field Service Technicians at Baxter are thoroughly trained on working with our devices and will build off of previous mechanical or technical knowledge.

What You'll Be Doing:

• Move and inspect medical products within Baxter service centers, healthcare facilities, and private homes. Load and unload Baxter product and maneuver the medical equipment within truck beds.
• Troubleshoot and evaluate any needed repairs. Perform routine cleaning & preventative maintenance on Baxter products.
• Provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
• Navigate electronic devices like smart phone, tablet, or PC to enter in or acquire information.
• Demonstrate how to use Baxter product to hospital staff, caregivers, and other participants.
• Sustain a clean and safe work environment, including 5S activities (sort, set in-order, sweep, standardize and sustain).
• Safely operate a company vehicle ranging in size from a cargo van up to a 26,000-pound truck.
• Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures.
• Must wear proper PPE including safety shoes, eye protection, gloves, and protective clothing. Gloves supplied include both latex and non-latex materials. Complete all required safety and compliance modules and medical testing.

What You'll Bring:

• High School Diploma or GED required
• Must be at least 21 years of age
• Valid driver’s license
• Obtain and maintain a DOT physical card required

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. To that end, this position has a salary range of $43,200 - $64,800. The actual salary may vary based upon several factors including, but not limited to, relevant skills/ experience, time in role, business line, and geographic/ office location.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.