West Pharmaceutical Services

Supply Chain Supervisor

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Description

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Applicants must live within 50 miles of our Grand Rapids location

Job Summary

This role will actively work to optimize supply chain operations, focusing on enhancing customer relationships, supplier relationships, and strategic partnerships across the organization. This includes direct involvement in driving business growth by aligning supply chain strategies with overarching business goals and ensuring efficient resource management.

Essential Duties And Responsibilities

  • Supervise and execute the S&OP activities to drive customer satisfaction and expose internal risk. Manage Supply Planning activities related to Rough Cut Capacity Planning (RCCP)/Capacity Modeling and inventory management across raw materials, WIP and Finished Goods.
  • Facilitate cross functional alignment through supply review processes to ensure accurate forecasting and coordinated inventory management across departments.
  • Serve as the key driver for projecting revenue on a monthly, quarterly, and annual basis.
  • Collaborate with the Sales Department to analyze future demand and align internal production efforts to meet customer requirements.
  • Establishes relationships with the customers and suppliers in pursuit of win-win results.
  • Engage with cross functional teams daily, including Operations, Engineering and Quality.
  • Utilize advanced data analytics skills, including proficiency in Excel and Power BI tools, to drive decision-making.
  • Direct the management of suppliers and the procurement of direct and indirect materials to support operational needs.
  • Foster collaborative, strategic relationships with supplier-customer partners along the supply chain to ensure seamless execution of demand.
  • Resolve imbalances between production schedules and customer demand by recommending network options to support efficiencies.
  • Analyze standard KPI trends at regional and plant levels to inform strategic decisions.
  • Lead monthly execution meetings to focus on yearly KPI targets and monthly trends, driving actionable insights and improvements.
  • Undertake other duties as assigned to support operational and strategic goals.

Additional Responsibilities

Education

  • Bachelor's Degree in supply chain related concentrations required
  • Master's Degree In related field preferred

Work Experience

  • Minimum 5 years in supply chain required
  • Sound knowledge of MS Office required
  • Sound knowledge of SAP (S4Hana) required
  • Experience developing master production schedules, and resource plan required

Preferred Knowledge, Skills And Abilities

  • Ability to comply with the company's safety and quality policies

License and Certifications

  • Manufacturing\Lean Six Sigma Certification-IASSC Lean, Agile or Six Sigma preferred
  • Program and Project Management\Certified Project Management Professional (PMP)-PMI preferred

Travel Requirements

None: No travel required

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Additional Requirements

  • Strong analytical, excel, report development skills and business acumen.
  • Ability to assess opportunities in the business and apply supply chain related solutions.
  • Broad perspective ability to see beyond the boundaries of his/her responsibilities or function.
  • Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures at all levels of the organization. Work well with others in a variety of situations.
  • Ability to respond quickly, present a concise recommendation and defend it.
  • Strong influencing and negotiating skills.
  • Ability to work independently and make sound judgements.
  • Read and interpret data, information and documents and a strong learning capacity.
  • Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities.
  • Must be able to multi-task, work under time constraints, problem solve, and prioritize
  • Observe and interpret situations, analyze and solve problems.
  • Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position operates in a professional office environment. May stand or sit for extended periods of time.

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening. 

  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Supply Chain
  • Industries

    Medical Equipment Manufacturing, Packaging and Containers Manufacturing, and Pharmaceutical Manufacturing

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