LOCATION: Hybrid – 8 days a month in the office in Indianapolis (8425 Woodfield Crossing Blvd.)
Overview
You will create and manage drug and medical device content and pricing data. You will be responsible for peer reviewing the work of others on their team. You will assist with training and will be as a subject matter expert. This includes the conception, design, troubleshooting, and testing of new or enhanced system processes.
Responsibilities
- Analyzes data trends in the market to ensure accurate information is applied to the database.
- Applies editorial policies and critical thinking throughout content creation.
- Maintains documentation for historical reference and evidence of editorial decisions.
- Creates and maintains process and policy documentation and acts as a Subject Matter Expert for external customer documentation manuals.
- Troubleshoots data inconsistencies and database errors to resolve program errors.
- Performs quality analysis on data entered by peers.
- Plans and implements training for new employees and re-training for existing team.
- Troubleshoots customer issues and customer support inquiries.
- Plans, tests, and implements process improvement ideas.
Qualifications
Education: Bachelor’s Degree in Life Sciences or related field, or equivalent experience
Experience:
- 2+ years’ experience with drug data or Electronic Medical Records (EMR).
- 2+ years’ experience with drug data in place of a degree including pharmacy technician experience.
TRAVEL: 5% for team meetings
