Job Description
About
PharmID is a Seattle-based company that was founded in 2017 by a seasoned group of healthcare leaders, software developers, research chemists, and entrepreneurs. We develop medication verification solutions for hospitals and healthcare facilities. Our products provide accurate information about medications in seconds, improving the safety of patients, healthcare workers, and organizations.
PharmID is Seattle Magazine’s 2020 Gold Award Winner for Achievement in Medical Technology.
Job Summary
PharmID is looking for a new team member who is customer focused and an excellent problem solver. At PharmID, you will have endless opportunities to progress your career as you help to develop new offerings that improve the quality of life and truly change the world.
Specifically, we are seeking an Implementation Specialist that will be actively involved in several projects to include on-site hardware setup, configuration, training, go live support as well as continued support after go live.
Responsibilities
- Works autonomously with all project team members to execute activities as outlined in the project plan.
- Empowered to make independent decisions.
- Serve as secondary subject matter expert.
- Participate in workflow analysis.
- Assist with procedural changes needed for the technology change – assists in change management activities.
- Responsible for integrated application testing, providing feedback on required changes.
- Provides customer implementation support as needed.
- Report implementation activity. Performs go live support.
- Assist with obtaining customer acceptance.
- Understanding of HL7 standards.
- Maintaining strong industry and product knowledge.
Required Knowledge And Skills
- Excellent interpersonal communication skills with the ability to work well with customers and with employees at various levels.
- A self-starter who is able to work independently and follow a detailed plan.
- Ability to assist with analysis of training needs and to conduct training sessions.
- Strong knowledge of Microsoft Office applications including Microsoft Project, Word, PowerPoint and Excel.
Basic Qualifications
- Minimum three years’ experience working in healthcare with an Associate’s degree of professional Healthcare Certification
Preferred Qualifications
- Three years’ experience implementing and supporting clinical solutions within healthcare.
Work Conditions
- Remote/field-based position.
- 50+% travel required.
- Physical Requirements: Must be able to push heavy equipment and have good dexterity for doing routine configuration. Standing and sitting for prolonged periods of time may be required. Position may require a fair degree of physical activity and motion to include pushing, pulling, lifting to 35 lbs, kneeling, stooping and bending frequently.
- Working outside of normal business hours may be required to meet the needs of the customer.
PharmID provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Must be authorized to work in the United States.
