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The California Health Plan Compliance Training team is responsible for management and oversight of health plan mandated training for clinicians, team members and contracted partners, thereby ensuring the market is in compliance with complex requirements. The key priorities for the team are determining training requirements, designing curriculum of training content, driving implementation of customer-friendly training programs, and monitoring completion and facilitating audit readiness.
The Instructional Designer, Health Plan Compliance Training, is responsible for developing training content in partnership with SMEs, program management of components of the overall training portfolio, and liaising with internal stakeholders.
If you are located in El Segundo, CA, you will have the flexibility to work from home and the office in this hybrid role* as you take on some tough challenges.
Primary Responsibilities
- Serve as a primary content creator, collaborating with subject matter experts to create customer-friendly training content
- Assist training manager in development of comprehensive curriculum of health plan delegated training
- Create, deliver, and facilitate reporting for all required training participants
- Serve as SME for training platforms
- Create attestation process and work with internal stakeholders to create training reports
- Work with partners in the organization to identify new hires and new contracted clinicians on an on-going basis, and drive plan to enroll in training content.
- Periodically update training documentation/training courses on multiple platforms
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
- Bachelor’s degree in Education, Healthcare Administration, Instructional Design, or a clinical field
- 3+ years of experience in training content creation and management, particularly in healthcare or insurance sectors
- Experience working with diverse audiences, including clinicians and operational staff
- Excellent verbal and written communication skills for clear and effective training delivery
- Proven ability to work effectively with internal teams across the organization to ensure training alignment and consistency
- Demonstrated flexibility to adjust training strategies and content in response to evolving regulatory requirements and organizational goals
- Keen attention to detail in the development and updating of training documentation and courses
Preferred Qualifications
- Master’s degree
- Clinical background
- Proficiency in using Learning Management Systems (LMS), e-learning authoring tools, and multimedia software for content creation
- All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment
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