Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Lead UX Designer, Marketplace
Are you hands-on and creative systems thinker looking to solve highly complex problems in the healthcare space? athenahealth is currently seeking a Lead UX Designer to own the end-to-end design process to improve the user experience of athenahealth’s customer-facing Marketplace. The Marketplace is home to over 500 partners that offer innovative solutions that fully integrate with the athenaOne platform to help our customers improve their clinical or financial outcomes.
In this role, you’ll be a part of the Ecosystem team, which powers our interoperability offerings by enabling outside integration and data exchange with athenaOne, making it one of the most open and seamlessly integrated platforms in healthcare.
What You’ll Do
- Own the full design lifecycle for the Marketplace, from understanding core user and business challenges to delivering polished, pixel-perfect UI.
- Collaborating cross-functionally across UX, product, engineering, and partnership teams to create impactful designs that solve complex problems.
- Create detailed, high-fidelity UI and UX specifications to effectively communicate design requirements to engineers and stakeholders.
- Proactively drive user research and market research activities to uncover user needs and industry trends.
- Act as a key collaborator alongside the product manager and architect to develop a strategic vision of where we should go and why, and how we will know when we arrive.
What You’ll Bring
- 6+ years’ work experience creating and building world-class experiences for digital products. Experience designing consumer retail, or e-Commerce platforms a plus.
- Understanding of how a digital product feeds into a overall Brand strategy
- Exceptional user research skills, the ability to identify strategic research opportunities and plan, conduct, and synthesize research independently.
- An excellent portfolio showcasing UI/UX and visual design work with a strong design sensibility and articulate storytelling. Evidence of exceptional design ability is a must.
- Highly motivated to sink your teeth into an immense, complex, but purposeful space and willing to stick it out to see things through.
- Ability to think creatively and deliver value under tough constraints.
- Critical thinking and creative ability to define shippable iterations that provide incremental value on the way to achieving a bigger vision.
- Go getter with a humble attitude that is willing to do what is needed for project success.
- Must be proficient and highly skilled in Figma and other design tools. Experience with Jira a plus.
- Understanding of front-end web technologies such as HTML/CSS/JavaScript/Typescript and general understanding of back-end technologies that are required to build out experiences.
- Experience in agile SDLC and proven experience with keeping multiple threads moving forward at the same time required.
- Willingness and ability to work across time zones, as some team members are distributed across the US and in India
About athenahealth
Here’s ourvision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19thcentury arsenal to a converted, landmark power plant,allofathenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our10offices across the United States and India —plus numerous remote employees —all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story.athenahealth develops andimplements products and services that support US healthcare: It’sour chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — orathenistas, as we call ourselves — spark the innovation and passion needed to accomplishour goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing theirbestselves to work.
Our size makes a difference, too: We are small enoughthatyourindividual contributionswill stand out— butlarge enoughto grow your career with ourresources and established business stability.
Giving back is integral to our culture. OurathenaGivesplatform strives tosupport food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’sCorporate Social Responsibility(CSR)program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits,athenistasenjoy perks specific to eachlocation, including commuter support, employee assistance programs, tuition assistance,employeeresource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, includingbook clubs, external speakers, and hackathons. And weprovideathenistaswithacompany culturebased onlearning,the support of anengaged team,andan inclusive environment where all employees are valued.
We alsoencourage a better work-life balance forathenistaswith our flexibility. Whilewe know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at taoperations@athenahealth.com for assistance.
https://www.athenahealth.com/careers/equal-opportunity
